Delivered UX coaching for the Digital Agency [2021-2022]
Delivered UX coaching for the Digital Agency [2021-2022]
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#uxcoaching #design #strategy #management
#uxcoaching #design #strategy #management
My role As a UX COACH: to support the Head of "UX Digital Agency" at the "Digital Office" to help her building a strong multidisciplinary team as well as a 1st class design culture that is in inspiring concrete and innovative.
My role As a UX COACH: to support the Head of "UX Digital Agency" at the "Digital Office" to help her building a strong multidisciplinary team as well as a 1st class design culture that is in inspiring concrete and innovative.
(Unexpected) Challenges
(Unexpected) Challenges
Sillos: to bring harmony and Knowledge sharing between the designers & developpers within the agency itself.
To create a real team spirit above the management structure.
Jobs done:
Jobs done:
- Clarification of the strategic roadmap and its operational application for the UX team
- Acculturation "lightening speech" to directors and agents about Ux, User testing, UX state of the arts worldwide
- Team's rituals and best practice sharing organization
- Synergies creations
Outcomes and results:
Outcomes and results:
- Raised Ux awareness among the business departments
- Support a team of 13 designers and tech profiles who delivered +20 project with a contextualized user centric approach in 2021 (service design for new offices, hackathon organisation with no code focus, innovation portal, accessibility training, financial services and compliance apps,...)
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